Not Functional, Unstable, and Unintuitive

The Paychex app is a disgrace. It is poorly designed (for example, even basic things like viewing the app in portrait mode does not work on an iPad). The app frequently disconnects, loses data, or worse, stores erroneous data (for example on more than one occasion it has created a second check for an employee). In addition, it is crippled and slow in comparison to the website (for example, you cant modify any employee settings, such as their withholding or pay rates in this app). Instead of wasting time on an IOS app, Paychex should have spent time making its website work with mobile devices. In sum, this app is just plain frustrating. It seems like this app was designed by someone who had never submitted a payroll before. So many extra clicks are needed to accomplish simple tasks. I am so disappointed.

Bosscrab about Paychex Flex